Updated: June 4, 2026

At Cooking Your Books, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in compliance with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

1. Accountability

We take responsibility for the personal information under our control. Cooking Your Books has designated a Privacy Officer who is responsible for ensuring our compliance with this Privacy Policy and applicable Canadian privacy laws. Any inquiries or complaints regarding our data handling practices should be directed to our Privacy Officer using the contact details in Section 8.

2. Information We Collect and Consent

We limit the collection of personal information to what is strictly necessary for the purposes identified. We only collect information that you voluntarily provide to us when you fill out and submit the form on our "Contact Us" page. This information may include:

• Name

• Email address

• Phone number

• Any details, messages, or financial context you choose to provide in the message text box.

By filling out the contact form and submitting your information, you provide your implied consent for Cooking Your Books to collect and use that information solely to respond to your specific inquiry. You have the right to withdraw your consent at any time.

We do not use tracking cookies, analytics pixels, or any automated background tools to collect personal information from visitors browsing our Site.

3. How We Use Your Information

We use the information you provide through the contact form strictly for the following primary business purposes:

• To respond to your inquiries, questions, or requests for bookkeeping services.

• To provide you with information regarding our professional services.

• To establish a professional business relationship if you choose to retain our services.

We do not use your information for secondary purposes (such as unsolicited marketing campaigns) without obtaining your explicit express consent, nor do we sell, rent, or lease your personal information to third parties.

4. Limiting Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal, tax, or regulatory schedules. Once your information is no longer required to serve these purposes or meet legal requirements, it will be securely destroyed, erased, or made anonymous.

5. Data Storage and Security Safeguards

We protect personal information with technical, physical, and administrative security safeguards appropriate to the sensitivity of the data. When you submit a form, your information is transmitted securely via HTTPS encryption and sent directly to our secure business email infrastructure.

We implement reasonable measures to protect your information from unauthorized access, loss, theft, or disclosure. In the event of a privacy breach involving personal information under our control that poses a real risk of significant harm, we will notify you and the Office of the Privacy Commissioner of Canada in accordance with legal requirements.

6. Third-Party Disclosures

We do not share, sell, or disclose your personal information to third parties, except:

• As required or permitted by law, regulation, or legal process (e.g., a subpoena or court order).

• To protect the rights, property, or safety of Cooking Your Books, our clients, or others.

7. Individual Access and Accuracy

You have the right to request access to the personal information we hold about you and to receive an account of how it has been used. You may also challenge the accuracy and completeness of your information and request that it be amended or deleted. We will respond to any such written requests within 30 days at minimal or no cost to you.